Reference

What You Agree To When You Use 66main

These terms set out the rules that apply to your account — how we manage it, what you can do with it, and what happens when something goes wrong. Read them before you start, because opening an account means you accept what's written here.

Account eligibility appliesDANA, OVO, GoPay wallet rules includedDispute steps are outlinedApplies where local law permits
66main What You Agree To When You Use 66main
HOW WE APPLY THESE

What We Do to Keep These Terms Fair

Applying terms consistently matters as much as writing them clearly. Here is how we handle the areas that affect your account most directly — from wallet data to account access and how you can request a change.

Wallet Data Handling

DANA, OVO, and GoPay account numbers you register are stored only for transaction matching and withdrawal routing. We do not share wallet identifiers with third parties outside of payment processing.

Account Access and Security

Your login credentials are yours alone. We use OTP verification on new device logins. If we detect unusual access, your account may be temporarily locked pending your confirmation.

Data Retention

Account data is retained for as long as your account remains open and for a defined period after closure, in line with applicable regulations for the regions where our service operates.

Requesting Changes or Corrections

To correct account details, update your registered wallet, or request account closure, contact support via live chat or email — we will verify your identity before making any change.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you believe your account has been affected by an error in how they were applied, contact our support team directly. We handle terms-related queries through live chat and email — both channels are monitored and will connect you to a team member who can review your account history and explain the relevant clause.

Live Chat Open the chat widget from your account dashboard for the quickest response on terms questions, wallet disputes, or account suspensions.
Email Support Send a detailed query to our support address for written confirmation of how a specific term applies to your account situation.
Account Notification Area Check your in-account notifications first — terms updates and any account-level decisions are posted there before any other action is taken.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — covering wallets, account access, disputes, and what changes when the terms are updated.

Availability depends on local law and your eligible region. Players in Bekasi access the same account rules as anywhere else in Indonesia where the service is permitted.

If your account is suspended, any balance is held pending review. We will contact you via your registered email to explain the reason and outline the next steps for resolution.

No. Your account is personal and non-transferable. Registered wallets — DANA, OVO, GoPay — must belong to you. Accounts linked to wallets registered under another person's name may be closed.

We post notices in your account notification area before changes take effect. Continuing to use your account after the update date counts as your acceptance of the revised terms.

Contact us through live chat or email with your account ID and a description of the issue. We will review the relevant transaction or account action and respond with a written explanation.

Yes. Email our support team with your account registration date and we will retrieve the version of the terms that applied at that time for your reference.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.