Reference

How Our Terms Apply to Your Account

Using 66main means you agree to the conditions set out here. These terms govern account access, wallet transactions through DANA, OVO, and GoPay, and how we handle your data — availability depends on local law and eligible regions in Indonesia.

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66main How Our Terms Apply to Your Account
LEGAL CONTACT PATHS

Reach Us on a Policy or Account Matter

If you have a question about how a specific condition applies to your account — wallet linking, data requests, or eligibility — our support team handles policy queries directly. Raise it through live chat, email, or the in-account help form and we will respond with the relevant policy section applied to your case.

Team online

Live Chat

Open the chat icon from your account dashboard. State it is a legal or policy matter and our team routes it to the right handler.

Email Support

Send your query to our support address with your account ID and the specific condition you want clarified. We respond in writing.

In-Account Help Form

Log in, go to Account Settings, then Help. Submit the form with your wallet type — DANA, OVO, or GoPay — and the policy topic.

HOW WE HANDLE THIS

Data, Cookies, Security and Your Rights

We handle account data with the specific intent of running your session securely and processing wallet transactions accurately. Here is how each area works in practice, so you know what to expect and what you can request.

Data Handling

We store your account data — name, wallet ID, transaction history — only as long as needed for account operation and legal retention obligations. You can request a data summary via support.

Cookies and Session Tracking

We use session cookies to keep you logged in across your browser and to remember your wallet preference between visits. You can clear these in your browser settings at any time.

Account Security

Your account uses OTP verification on login and wallet changes. If you suspect unauthorised access, contact us immediately through live chat and we will suspend wallet withdrawals while we investigate.

Requesting Changes

To update your registered email, phone number, or linked wallet — DANA, OVO, or GoPay — submit a request through the in-account Help form. Identity re-verification is required before changes take effect.

Common Questions About Our Legal Terms

These are the questions we see most often about our conditions, data practices and account rights. If yours is not here, raise it directly through live chat or the Help form.

No. Wallet ownership must match your account registration. Using a third-party wallet — DANA, OVO, or GoPay — triggers a hold on withdrawals until identity verification is completed.

Submit a data request through the in-account Help form or email support with your account ID. We provide a summary of stored data within the timeframe set by applicable local requirements.

We share data only where required for payment processing — for example, confirming a GoPay transaction — or where local law requires disclosure. We do not sell account data to third parties.

We retain transaction and identity records for the period required under applicable law. After that retention period, data is deleted. You can request details on the specific retention schedule via support.

We notify you through your registered contact method — email or in-app message. The updated version is published here immediately. Continued use after notification counts as acceptance of the new terms.

Availability depends on local law and the region you access from. We do not extend access where local law does not permit it. Check your eligibility before opening an account.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.